To identify initial usability issues in beta phase within limited time, budget and access to users. Film industry.
- Developed usability checklist appropriate to the application.
- Stepped through top user tasks.
- Rated severity, using a standard usability rating scale.
- Recommended solutions.
- Presented results.
- 31 issues quickly identified before resource or budget spent on developing less usable features.
- Eliminated initial usability issues while still in beta.